✅Forever 21’s POS system was breached for months, exposing customer credit card details.
It seems Equifax isn’t the only company that’s accidentally exposed sensitive customer information this year. Popular clothing retailer Forever 21 had its payment system compromised at retail locations throughout the country for several months during 2017.
After hiring “leading payment technology and security firms” to assist with their investigation into the issue, the company discovered that some POS systems at certain Forever 21 store locations had their built-in encryption mechanisms switched off, which allowed malware to be installed. This malware in turn allowed hackers to search for and likely obtain sensitive customer credit card data.
“In most instances, the malware only found track data that did not have a cardholder name,” Forever 21’s official customer notice reads. “But occasionally the cardholder name was found.”
These hacks reportedly took place at “varying times” between April 3rd and November 18th, 2017, leaving the company’s customer base vulnerable for roughly 8 months – though it’s possible that at certain Forever 21 locations credit card data stored in system logs prior to April 3rd could also have been exposed.
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